Equip your managers with the skills to support any staff conflict before your company go down the costly road of tribunal.
- Be a proactive company avoiding long and expensive legal battles.
- Most conflicts can be sorted out if dealt with early, once everyone involved feels that they have a voice in the process.
- Work towards a win/win solution.
- For a small price there are big gains in training your management team.
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Bliss offers specific training for managers and key personnel giving them the knowledge, skills and understanding of what is needed the mediate within the work force.
- Planning the mediation.
- What to do during the mediation.
- Identifying Behaviour.
- Questioning.
- Monitoring.
- Problem Solving.
- Facilitation Skills
- How to listen.
- Observation.
- How to write a successful agreement.
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Bliss Services Ltd
