“I would like to thank all of you for sorting out the problems in ###### Court. You’ve all worked really hard & I think you have really made a difference to the residents of this street & helped me no end.
Look forward to working with you again.”
Hazel Wright – Enforcement Officer for Bernicia Group Ltd
“North Tyneside Homes have referred cases to Bliss since April 2008. Housing Officers refer cases involving neighbour disputes which are mainly due to a clash of lifestyles. We have referred 79 cases in this with an outstanding success rate of 92%.
We have received excellent feedback from the parties to the disputes and housing officers view Bliss in high regard. The mediators are highly trained and professional. Bliss responds to referrals promptly, usually the same day. Housing officers referring cases are kept informed of progress and receive a copy of the Mediation agreement.
Bliss Mediation provides value for money and is an important part of our procedures aimed at resolving neighbour disputes.”
Colin Boxshall – Safer Estates Manager for North Tyneside Homes