Workplace Mediation is becoming an important tool for employers to access. Mediation is cost effective to everyone involved and offers an impartial, independent mediator who works to get a positive outcome for both employer and employee.
-------------------------------------------------
Below are two recent cases Bliss has helped to mediate, avoiding loss of employment and employment tribunal.
Bliss was involved in a disciplinary hearing for a staff member at Arco.
A mediator supported the worker and the company throughout the disciplinary meeting process and at the appeal hearing.
The outcome was favourable to both the worker and the company; allowing the company and the worker to improve communication within the organisation to avoid further issues in the future.
-------------------------------------------------
Bliss supported a teacher at her two sickness hearings. Bliss highlighted the best practice and health and safety requirements for a pregnant woman. The meeting ended on a positive note and both parties could move on.
-------------------------------------------------
Mediation can be brought into a process at any stage, and is a quick and cost effective method of resolving disputes between employer and employee, thus avoiding costly employment tribunal cases, also retaining valued employees; Highlighting areas in the process that could be improved or cost the company dearly at tribunal.
3/5 of organisations surveyed by CIPD have never used mediation as a technique to help manage conflict.
However of the firms that do utilise the skills of mediation over 80% reported that it helped to improve relationships between staff. 71% claimed it reduced stress involved with the use of formal disciplining or grievance procedures.
All employers should consider using mediation as a flexible alternative to disiplinary procedures.
More organisations should invest in training line managers in conflict management and informal mediation skills.
*statistical data from the CIPD (The Chartered Institute of Personnel or Development).
-
Reduce Costly Tribunal Cases.
-
Alieviate stress for Management and Employee's
-
Become a forward thinking company keeping your staff healthy and stress free by allowing them the opportunity to have access to a mediator to resolve any issue avoiding grievance procedures.
There is a cost involved in this service. Please contact us for details. |
Bliss Services Ltd
